At Grëënlistr™, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

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By using greenlistr.com, you agree to the practices described in this Privacy Policy.

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1. About Grëënlistr

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Grëënlistr™ is a premium cold-pressed oil brand offering cold-pressed edible, wellness, and skincare oils and gift products. For questions regarding this Privacy Policy or your personal information, you can contact us at:

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Email: greenlistr@gmail.com
Phone: +91 7055973131

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2. Information We Collect

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We may collect personal information that you provide directly to us when you use our website or purchase our products.

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This may include:

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• Full name

• Email address

• Phone number

• Billing and shipping address

• Delivery information

• Order and purchase details

• Payment-related information

• Information you provide when contacting us

• Information submitted through forms, surveys, or promotions

• Marketing and communication preferences

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We only request information that is reasonably necessary to provide our products and services.

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3. Payment Information

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Payments made through our website may be processed using Razorpay, a third-party payment service provider. When you make a payment, your payment information may be collected and processed directly by Razorpay in accordance with its own privacy and security practices. Grëënlistr does not intentionally store your complete debit card, credit card, banking, UPI, or other sensitive payment credentials on our own servers.

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Payment information may be processed by Razorpay to:

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• Authorize and process payments

• Verify transactions

• Prevent fraudulent or unauthorized transactions

• Complete refunds where applicable

• Maintain payment and transaction records

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Your use of Razorpay's payment services may also be subject to Razorpay's own terms and privacy policy.

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4. How We Use Your Information

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We may use the information we collect to:

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• Process and fulfill your orders

• Arrange shipping and delivery

• Process payments and refunds

• Communicate with you about your orders

• Respond to questions, requests, or customer service inquiries

• Provide information about our products and services

• Send promotional offers and updates when you have opted to receive them

• Improve our website, products, and customer experience

• Detect and prevent fraud, abuse, and unauthorized activity

• Maintain business, accounting, and transaction records

• Comply with applicable laws and legal requirements

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We do not use your personal information for purposes unrelated to our business without a valid reason or, where required, your consent.

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5. Marketing Communications

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If you subscribe to our newsletter or otherwise choose to receive promotional communications, we may send you information about:

• New products

• Seasonal recipes

• Special promotions

• Discounts

• New launches

• Events and updates from Grëënlistr

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You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us at greenlistr@gmail.com.

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Transactional communications, such as order confirmations, payment updates, shipping information, and important service notices, may still be sent when necessary to fulfill your order or provide our services.

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6. Cookies and Similar Technologies

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Our website may use cookies and similar technologies to help provide, maintain, and improve your browsing experience.

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Cookies may be used to:

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• Remember your preferences

• Keep products in your shopping cart

• Understand how visitors use our website

• Improve website performance

• Analyze website traffic

• Support website functionality

• Provide relevant marketing or advertising where applicable

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You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

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7. Information Collected Automatically

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When you visit our website, certain technical information may be collected automatically.

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This may include:

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• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on pages

• Referring website

• General website usage information

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This information helps us understand how visitors use our website and improve its performance, security, and functionality.

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8. How We Share Your Information

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We do not sell or rent your personal information to third parties. We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you.

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These may include:

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• Payment processors such as Razorpay

• Shipping and delivery providers

• Website and hosting service providers

• Website analytics and technology providers

• Customer support or communication providers

• Professional advisors, where necessary

• Government authorities or law enforcement when legally required

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Service providers may only receive information reasonably necessary to perform the services they provide to us.

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9. Wix and Website Services

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Our website is built and operated using third-party website technology and hosting services, including Wix. These services may process certain information necessary to operate the website, provide shopping functionality, maintain security, process transactions, and improve website performance.

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Third-party services may have their own privacy policies governing how they handle information.

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10. Data Security

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We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

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However, no method of transmitting or storing information online can be guaranteed to be completely secure. For this reason, while we work to protect your information, we cannot guarantee absolute security.

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11. How Long We Keep Your Information

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We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

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We may retain certain information for longer periods when required for:

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• Order and transaction records

• Accounting and tax requirements

• Legal obligations

• Dispute resolution

• Fraud prevention

• Business records

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When information is no longer required, we may securely delete or anonymize it where reasonably possible.

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12. Your Privacy Rights

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Depending on applicable law, you may have rights regarding your personal information, including the right to:

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• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally permitted

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

• Ask questions about how your information is processed

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To exercise a privacy-related right, contact us at greenlistr@gmail.com.

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We may need to verify your identity before processing certain requests.

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13. Children's Privacy

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Our website is not intended to knowingly collect personal information from children.

 

If you believe that a child has provided personal information to us without appropriate consent, please contact us at greenlistr@gmail.com so that we can review and take appropriate action.

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14. Third-Party Websites and Services

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Our website may contain links to third-party websites, payment services, social media platforms, or other external services. These third-party websites operate independently and may have their own privacy policies and terms. We are not responsible for the privacy practices, content, or security of third-party websites.

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We encourage you to review the privacy policies of any third-party service before providing personal information.

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15. International Customers

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Grëënlistr may make its products or services available to customers outside India.

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If you access our website or purchase our products from another country, your information may be processed in India or in another country where our service providers operate.

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By using our website, you acknowledge that applicable privacy laws may differ between countries. We take reasonable steps to handle personal information in accordance with applicable legal requirements.

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16. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page.

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We encourage you to review this page periodically to stay informed about how we handle personal information.

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17. Contact Us

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If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

Grëënlistr™

Email: greenlistr@gmail.com
Phone: +91 7055973131
Website: greenlistr.com

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We will make reasonable efforts to respond to privacy-related requests within a reasonable period.